Skip to content

Report payment attempt informational ​

Report informational updates on the specified Payment Record.

Returns ​

The updated Payment Record object.

Parameters ​

  • id (string, required) The ID of the Payment Record.

  • customer_details (object, optional) Customer information for this payment.

    • customer_details.customer (string, optional) The customer who made the payment.

    • customer_details.email (string, optional) The customer’s phone number.

      The maximum length is 800 characters.

    • customer_details.name (string, optional) The customer’s name.

    • customer_details.phone (string, optional) The customer’s phone number.

  • description (string, optional) An arbitrary string attached to the object. Often useful for displaying to users.

  • metadata (object, optional) Set of key-value pairs that you can attach to an object. This can be useful for storing additional information about the object in a structured format. Individual keys can be unset by posting an empty value to them. All keys can be unset by posting an empty value to metadata.

  • shipping_details (object, optional) Shipping information for this payment.

    • shipping_details.address (object, optional) The physical shipping address.

      • shipping_details.address.city (string, optional) City, district, suburb, town, or village.

      • shipping_details.address.country (string, optional) Two-letter country code (ISO 3166-1 alpha-2).

      • shipping_details.address.line1 (string, optional) Address line 1, such as the street, PO Box, or company name.

      • shipping_details.address.line2 (string, optional) Address line 2, such as the apartment, suite, unit, or building.

      • shipping_details.address.postal_code (string, optional) ZIP or postal code.

      • shipping_details.address.state (string, optional) State, county, province, or region (ISO 3166-2).

    • shipping_details.name (string, optional) The shipping recipient’s name.

    • shipping_details.phone (string, optional) The shipping recipient’s phone number.

curl
curl https://api.stripe.com/v1/payment_records/pr_5RV730PrHyAEi/report_payment_attempt_informational \
  -u "<<YOUR_SECRET_KEY>>" \
  -d "description=Updated payment description with additional context" \
  -d "metadata[order_id]=order_12345" \
  -d "metadata[updated_by]=customer_service" \
  -d "metadata[update_reason]=customer_inquiry" \
  -d "customer_details[name]=Jenny Rosen" \
  --data-urlencode "customer_details[email]=jenny.rosen@example.com" \
  --data-urlencode "customer_details[phone]=+15551234567" \
  -d "shipping_details[name]=Jenny Rosen" \
  -d "shipping_details[address][line1]=123 Main Street" \
  -d "shipping_details[address][line2]=Apt 4B" \
  -d "shipping_details[address][city]=San Francisco" \
  -d "shipping_details[address][state]=CA" \
  -d "shipping_details[address][postal_code]=94111" \
  -d "shipping_details[address][country]=US"

Response ​

json
{
  "id": "pr_5RV730PrHyAEi",
  "object": "payment_record",
  "amount_canceled": {
    "currency": "usd",
    "value": 0
  },
  "amount_failed": {
    "currency": "usd",
    "value": 0
  },
  "amount_guaranteed": {
    "currency": "usd",
    "value": 0
  },
  "amount_refunded": {
    "currency": "usd",
    "value": 0
  },
  "amount_requested": {
    "currency": "usd",
    "value": 1000
  },
  "created": 1730211363,
  "customer_details": {
    "name": "Jenny Rosen",
    "email": "jenny.rosen@example.com",
    "phone": "+15551234567"
  },
  "customer_presence": "on_session",
  "description": "Updated payment description with additional context",
  "latest_payment_attempt_record": "par_1ArV730PrHyQuG",
  "livemode": true,
  "metadata": {
    "order_id": "order_12345",
    "updated_by": "customer_service",
    "update_reason": "customer_inquiry"
  },
  "payment_method_details": {
    "billing_details": null,
    "custom": {
      "display_name": "newpay",
      "type": "custom"
    },
    "payment_method": null,
    "type": "custom"
  },
  "processor_details": {
    "type": "custom",
    "custom": {
      "payment_reference": "npp2358872734k"
    }
  },
  "shipping_details": {
    "name": "Jenny Rosen",
    "address": {
      "line1": "123 Main Street",
      "line2": "Apt 4B",
      "city": "San Francisco",
      "state": "CA",
      "postal_code": "94111",
      "country": "US"
    }
  }
}

Stripe API Reference - Self-contained docs reference, refreshed 2026-05-18