Disputes

As a card issuer, you can dispute transactions that the cardholder does not recognize, suspects to be fraudulent, or has other issues with.

Related guide: Issuing disputes

Endpoints

Create a dispute

• POST /v1/issuing/disputes

Update a dispute

• POST /v1/issuing/disputes/:id

Retrieve a dispute

• GET /v1/issuing/disputes/:id

List all disputes

• GET /v1/issuing/disputes

Submit a dispute

• POST /v1/issuing/disputes/:id/submit

Events

• issuing_dispute.closed Occurs whenever a dispute is won, lost or expired.

• issuing_dispute.created Occurs whenever a dispute is created.

• issuing_dispute.funds_reinstated Occurs whenever funds are reinstated to your account for an Issuing dispute.

• issuing_dispute.funds_rescinded Occurs whenever funds are deducted from your account for an Issuing dispute.

• issuing_dispute.submitted Occurs whenever a dispute is submitted.

• issuing_dispute.updated Occurs whenever a dispute is updated.